Designed to be used by everyone.

Last reviewed: 9 August 2026

Our commitment

Accessibility is part of the product, not an afterthought. We design, build and review wearhalo.com so that people using screen readers, magnification, voice control, switch devices or keyboard-only navigation can browse, buy and manage their orders independently.

Conformance standard

We measure this site against the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we align with the accessibility expectations of the Americans with Disabilities Act (ADA), Section 508, the European Accessibility Act (EN 301 549) and the Philippines' Batas Pambansa 344 and Magna Carta for Persons with Disability (RA 7277).

Current status: partially conformant with WCAG 2.1 Level AA. Partially conformant means most of the site meets the standard, and the exceptions we know about are listed below with a remediation plan.

Measures we take

• Semantic headings, landmarks and a skip-to-content link on every page.
• Full keyboard operability for menus, filters, cart and checkout, with visible focus states.
• Colour contrast tested against AA thresholds across our ink, optic and gold palette.
• Descriptive alternative text on product and editorial imagery.
• Animations, including the hero carousel and brand ticker, respect the reduced-motion system setting.
• Forms with labelled fields, inline validation and errors announced to assistive technology.
• Accessibility acceptance criteria in every design and engineering review before release.
• Automated checks plus manual screen reader passes on new and changed pages.

Compatibility

wearhalo.com is tested with recent versions of Chrome, Edge, Safari and Firefox on desktop, and Safari on iOS and Chrome on Android, in combination with VoiceOver, TalkBack, NVDA and JAWS. The site relies on JavaScript; if it is disabled, core pages will not function.

Known limitations

• A small number of legacy product photographs have brief alternative text that does not fully describe fabric detail. We are rewriting these as inventory is re-shot.
• Third-party payment windows (GCash, Maya and card processors) are controlled by the provider and may not meet our standard. Contact us and we will complete the payment with you another way.
• Machine translations for some of our 40+ supported languages may read awkwardly with a screen reader. Original English copy is always available.

Request assistance or an alternative format

If any part of the site creates a barrier, we will help you complete the task directly. On request we can place an order for you, read out sizing and fabric details, or provide our policies, receipts and size guides in large print, plain text or accessible PDF at no cost.

Feedback & contact

Tell us the page address, the assistive technology you were using, and what you expected to happen. We acknowledge accessibility reports within two business days and aim to resolve or give you a dated plan within ten business days.