Legal
Terms of service
These terms apply to every order placed on wearhalo.com and to HALO Rewards membership.
Last updated 9 August 2026
- Last updated
- Effective
Questions about this document? Reach legal team at legal@wearhalo.com or use the contact page. Client care replies within 15 business days.
Key terms
Orders
An order is accepted when we send your confirmation email. Prices and stock can change until then.
Payments
You authorise us to charge the payment method selected at checkout, including any applicable fees and VAT.
Rewards
Points have no cash value, are non-transferable, and expire 24 months after they are earned.
Content
All HALO names, marks, imagery and fabric trademarks remain our property.
Questions or disputes
Write to legal@wearhalo.com, see our privacy policy for data handling, or reach client care through the contact page. Material changes to these terms are published here with a new last-updated date.
Revision history
Every material change to this Terms of Service is logged here with its effective date and a short summary, so you can see what changed and when.
- v2.5Current
Aligned refund and cancellation wording with the refund policy.
- Cross-referenced the refund policy for timelines and methods.
- Confirmed cancellations are free until courier handover.
- v2.4
Updated HALO Rewards terms.
- Set point expiry at 24 months from the earning date.
- Stated points are non-transferable and hold no cash value.
- v2.3
Philippines terms: inclusive 12% VAT and local payment methods.
- Prices for PH orders shown VAT-inclusive.
- Added cash-on-delivery acceptance and refusal terms.
- v2.1
Added user-content rules for product reviews and photos.
- v2.0
Introduced enterprise and corporate team ordering terms.